Gregor Anton has been providing Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that’s 27+ years, and 100+ ITSM/ITAM/ESM/CRM implementations, worldwide, in the UK, Europe, Australia, South Korea, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, HEAT ITSM. Plus some ServiceNow, Remedy, and Sage CRM experience.
But wait, there is more… Systems Integrations with ERP solutions such as SAP, Sage, JDE, PWC, Microsoft Dynamic, and Discovery Tools such as SCCM, End Point Manager (EPM), proprietary banking systems, and others.
Customers include Fortune 500 and Global 500 enterprise clients, Frontrange Business Partners, Ivanti Business Partners, and private Swiss Banks, worldwide in the UK, Europe, APAC, Australia, New Zealand, South Korea, Singapore, Canada, and the USA.
Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, Infor, BMC Remedy, or Sage. Any use of the software product names describes the fact that Gregor has experience with the ITSM and CRM products mentioned above. Gregor has never been employed by Ivanti, however, he has sub-contracted for Frontrange and Ivanti Business Partners.
Are you getting the most out of your ITSM Implementation?
Not until you talk to me!
Book your ITSM Discovery Session
The purpose of the discovery session is to set the wheels in motion, get to know one another, and determine the who, where, what, when, and why of your ITSM Project needs with the goal of establishing a roadmap to help you achieve maximum results and ROI by streamlining your business processes and fine-tuning your ITSM system.
Attendees should be the project owner/decision maker.
Topics covered range from Incident Management, Change Management (Change Control), Problem Management, CMDB, Hardware Asset Management, Asset Bar Code Scanning, Software Asset Management, Software Inventory and Entitlements, Procurement, Service Requests, Request Offerings, Customer Self-Service Customer Support Portals, Email Summaries, Reports, SLAs, OLAs, Dashboards, Analytic Metrics, Workflows, Training strategy.