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Apple Asset Scanning iOS Ivanti Asset Manager Ivanti Service Manager Mobile Application

a19 Asset Scanner |Apple iOS | Ivanti Service Manager | Ivanti Asset Manager | Mobile Application

Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required!
All you need is an iPhone, or iPAD. An Ivanti ITSM first!
For Android version click here.

a19 Asset Scanner | Apple iOS | Ivanti Service/Asset Manager | Mobile Application

Scanning Assets with Ivanti Service Manager just got easier!
 No clunky expensive hardware required. All you need is an iPhone or iPAD

The a19 Asset Scanner iOS Mobile Application has been designed to work with Ivanti Service Manager and Ivanti Asset Manager, with ANY Ivanti Role and can also be used with any Website
ITSM, or ITAM System that requires Barcode Scanning,
for example Asset Tags, Serial Numbers, Packing Slips, Courier Tracking Numbers

Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.

apple app store ivanti service manager ivanti asset manager HEAT ITSM best practices latest solutions mobile

No clunky expensive hardware needed. That means you do not need to purchase a handheld android only scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic. Instead you can use your iPhone or iPad camera.

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Android Asset Scanning Ivanti Asset Manager Ivanti Service Manager Mobile Application

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application

Works with any Android mobile device (phone/tablet) that has a camera.

Floating button can be used anywhere in android, no matter what mobile browser or app you have open. Whether it’s the Ivanti Service Manager Android Mobile App, the Ivanti Asset Manager Mobile App, any mobile browser logged into Ivanti Service Manager, or any Android App.

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application    Works with any #Android mobile device (phone/tablet) that has a camera.       Floating button can be used anywhere in android, no matter what mobile browser or app you have open.  Whether it's the #IvantiServiceManager #AndroidMobileApp, the #IvantiAssetManager Mobile App, any #mobilebrowser, or any #androidapp    Watch this demo with #IvantiAssetScanner and the #a19AssetScanningWizard for #AssetScans and #PackingSlipScans      Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.       No special hardware needed.  That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic.  Instead you can use your phone or tablet camera.    But wait, there is more.  #iOS #iPhone and #iPAD mobile app is coming soon!      Contact me for site or volume licensing

Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.

No special hardware needed. That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic. Instead you can use your phone or tablet camera.

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application    Works with any #Android mobile device (phone/tablet) that has a camera.       Floating button can be used anywhere in android, no matter what mobile browser or app you have open.  Whether it's the #IvantiServiceManager #AndroidMobileApp, the #IvantiAssetManager Mobile App, any #mobilebrowser, or any #androidapp    Watch this demo with #IvantiAssetScanner and the #a19AssetScanningWizard for #AssetScans and #PackingSlipScans      Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.       No special hardware needed.  That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic.  Instead you can use your phone or tablet camera.    But wait, there is more.  #iOS #iPhone and #iPAD mobile app is coming soon!      Contact me for site or volume licensing

But wait, there is more. iOS, iPhone, and iPad mobile app is coming soon!

Contact us for site or volume licensing

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Asset Scanning Best Practice System Ivanti Asset Manager Ivanti Service Manager Upgrades

Ivanti Best Practices: IAM Bar Code Scanning

With the release of Ivanti Asset Manager (IAM) you are now able to make use of Bar Code Scanning with the Ivanti Asset Manager android application.

UPDATE: 2020-11-05 a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Android Mobile Application Released

Ivanti Asset Manager | Asset Scanner Requirements

Presently only available to android devices, more specifically Android OS Based Bar Scanning Devices, there are two models that have been tested by Ivanti.

IAM Asset Scanner Getting Started

  1. Purchase Asset Scanner device above.
  2. Download Ivanti Asset Manager Android App from Google Play Store
  3. Contact us to streamline your asset scanning and overall asset management operating procedures

Note: Enhancement requests have been made to include scanning ability for android smart devices (smartphone, tablet) with APP. There is a workaround for using android smart devices, contact us to find out more.

Ivanti Asset Manager | Asset Scanner UI

iam-ivanti-asset-manager-android-application-scanner-scanning-a19 consulting-professional services-best practices-latest solutions-google play store-user interface-ui
Ivanti Asset Manager
Android App
Asset Scanner UI
Ivanti Asset Manager | Asset Scanner Role Functionality

The Out-of-the-box (OOTB) functionality allows for scanning bar codes and looking up Asset Tags, creating and adding assets, with Asset Type, Sub Type, Asset Name, Serial Number, Location, Assigned Model, and Manufacturer. The “Scan Log” is then attached to the new/updated Configuration Item (CI, now Asset)

iam-ivanti-asset-manager-android-application-scanner-scanning-a19-consulting-professional-services-best-practices-latest-solutions-google-play-store-asset-tag-serial-number-bar-code
Sample Asset Tag and Serial Number Bar Codes

Ivanti Asset Scanner | Best Practice

a19 Consulting has taken the asset scanner to the next level customized the Asset Scanner UI with an asset scanning wizard that after scanning an asset tag walks you through creating a new asset or updating an asset, plus the ability to scan packing slips for procurement, with pictures of the packing slips, and 1 or more Assets (CI’s) attached to the packing slips, which roll up into the Purchase Order and Invoices for reconciliation.

For more information on the a19 Ivanti Best Practice System and the a19 Asset Scanner Wizards be sure to Contact us!

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Asset Scanning Best Practices Ivanti Asset Manager Ivanti Service Manager

Best Practice Tip – UAT Action Plan

One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator

Many Ivanti Service Manager implementations fall short when it comes to proper UAT Testing, be it due to a lack of resources, time, or budget, but more often than not due to a shortcoming of proper UAT Action Plan and UAT Test Cases and Scripts.

Today we will focus on a sample high level UAT Action plan:

  • Refresh UAT with PROD (ISM Administrator)
  • Push Asset Scanner Packages to UAT (ISM Consultant)
  • Create UAT Test Cases/Scripts (ISM Administrator/Knowledge Manager; with assistance from ISM Consultant)
  • Create Documentation for ISM Users (ISM Administrator/Knowledge Manager with assistance from ISM Consultant)
  • Test Data Preparation (ISM Administrator)
  • Test Run (ISM Administrator)
  • UAT Run (ISM Administrator+ Storage Managers)
  • Remediation (ISM Consultant)*
  • UAT Run (ISM Administrator+ Storage Managers)*
    • Including Validation of Documentation and Knowledge Article Creation (ISM Administrator/Knowledge Manager)  
  • Confirm Business Objectives – Sign Off (Project Owner)
  • Schedule Push to PROD (ISM Consultant)
  • Communication Plan (Core Team)
    • ISM Change Control Announcement
    • ISM Change Control Email with Documentation
      • Determine schedule
        • Before – for example 3 days before
        • At PROD Push
        • After – optional – follow up 
  • PROD Push (ISM Consultant)
  • Validate PROD Push (Core Team)
  • PROD Emergency Support – 1 to 2 hours after push – (ISM Consultant)

If you’re looking for sample ISM UAT Test Cases and Scripts from the a19 Consulting – Ivanti Best Practice System then be sure to contact us!