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Ivanti Ivanti Asset Manager Ivanti Service Manager

ITSM Best Practices

With ITSM Implementation experience going back to 1996, the ITSM Best Practice System is a result of years of experience, knowledge, and proven methods.

ITSM and CRM Experience

Extensive Implementation Experience with ITSM and CRM products including but not limited to Ivanti Neurons, Ivanti Service Manager, Saleslogix CRM, and HEAT ITSM. As well as ServiceNow, Remedy, SageCRM.

Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names describes the fact that we have experience with the mentioned ITSM and CRM products.

100+ ITSM and CRM Implementations since 1996. That’s over 27 years of hands-on consulting, development, integration, and project management experience.

Professional Services

a19 Consulting has been providing Professional Services for  Fortune 500 & Global 500 Enterprise Clients, Frontrange Business Partners, Ivanti Business Partners, and private Swiss banks, worldwide in the UK, Europe, Australia, New Zealand, South Korea, Singapore, Canada, and the USA.

Disclaimer: We have never been directly employed by Ivanti, although we have been sub-contracted by Frontrange Business Partners and sub-contracted by Ivanti Business Partners to work with Ivanti Project Managers for many Frontrange and Ivanti Projects over the last 27+ years.

Service Area

freelancer, freelance consultant, itsm, itam, CRM, development, project management, Ivanti Neurons experience, Ivanti Service Manager experience, Ivanti Asset Manager experience, HEAT ITSM experience, UK, EU, APAC, Australia, New Zealand, Singapore, Canada, USA, Ivanti Business Partner experience, ITSM Remote Support

Implementations around the world have benefited from our ITSM Best Practice System

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

Lets take your ITxM Implementation to the next level, with the latest solutions, best practices, workflow automation, integrations, and so much more!

Best Practices for almost every sector, including, but not limited to Government, Financial, Insurance, Communications, Information Technology, Energy, Utilities, Education, Retail, Manufacturing, Pharmaceutical, Medical, Aerospace, Entertainment, Food, Health Care, Transportation, Engineering.

Are you getting the most out of your ITSM Implementation?

Former Kifinti Solutions consultant Gregor releases Ivanti Best Practices System for a19 consulting Ivanti Professional Services

You aren’t. Until you talk to me. Guaranteed!

Give me just 19 minutes of your time and
I GUARANTEE to improve your
ITSM Implementation

Gregor Anton | a19 Consulting | ITSM/ITAM/ESM/CRM | Best Practice Systems

The most important decision you need to make to take your ITSM Implementation to the next level is contacting us. Before it’s too late. Our resources book up weeks and sometimes months ahead of time, for good reason. Join other Customers and contact us, we are here to help.

Testimonials

for Freelance ITSM Projects carried out for the Ivanti ITSM toolsets.

  • Night and Day Compared to Ivanti and other HEAT Consultants & Developers
  • Ivanti HEAT ITSM To The Next Level
  • Five Stars All The Way
  • Very knowledgeable and the years of experience with Ivanti ITSM products are apparent in how thorough the consultation has been!
  • Best in Class
  • Unique and Distinctive Ivanti HEAT ITSM Authority
  • Everyone else said it could not be done!

ITSM Discovery Session

The purpose of the discovery session is to set the wheels in motion, get to know one another, and determine the who, where, what, when, and why of your ITSM Project needs with the goal of establishing a roadmap to help you achieve maximum results and ROI by streamlining your business processes and fine-tuning your ITSM system.

Attendees should be the project owner/decision maker. 

Topics covered range from Incident Management, Change Management (Change Control), Problem Management, CMDB, Hardware Asset Management, Asset Bar Code Scanning, Software Asset Management, Software Inventory and EntitlementsProcurementService Requests, Request Offerings, Customer Self-Service Customer Support PortalsEmail SummariesReports, SLAs, OLAs, Dashboards, Analytic Metrics, Workflows, Training strategy.

Book ITSM Discovery Session
Categories
Best Practice System Ivanti Asset Manager Press Releases

Former Kifinti Solutions Consultant releases ITAM Best Practices System

Providing ITSM Consulting to Fortune 500 enterprise clients and Ivanti business partners (Avante Solutions, Kifinti Solutions, DDS IT, and others), worldwide, since 1996, we have developed an ITAM Best Practice System to complement our ITSM Best Practice System to deliver superior results by implementing simplified standard business processes and improved simplified interface that enables you to do more with less and cut implementation and consulting costs significantly.  

“It takes time to develop an overnight successful Best Practices System. In our case over 2 decades of ITSM Consulting.” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) tools.

DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.

Providing ITSM Best Practices with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, and his a19 Best Practices System.

Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.

The ITAM Best Practices complement the already successful Ivanti Service Manager Best Practices System that Gregor has developed.

Hardware Asset Management features include improved Asset Scanning and Procurement Processes, an integration to Softchoice and many other Vendors, as well as Product Catalog Maintenance features. Software Asset Management also takes a front seat with Vendor integration, contract and entitlement management, and best practices to guide through Software version maintenance, to name just a few features.

Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool, leveraging a19 Best Practices and latest solutions. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential,” says Steven Morin, Helpdesk Manager, at EXP.

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

Are you getting the most out of your ITAM Implementation?

Former Kifinti Solutions consultant Gregor releases Ivanti Best Practices System for a19 consulting Ivanti Professional Services
Gregor Anton
a19 Consulting | Best Practice Systems

Give me just 19 minutes of your time and
I GUARANTEE to improve your

ITAM Implementation

Gregor Anton, Consultant since 1996 with 100+ ITxM Implementations

The most important decision you need to make, to take your ITSM Implementation to the next level is contacting us. Before it’s too late. Our resources book up weeks and sometimes months ahead of time, for good reason.  Join other ITSM Customers and contact us, we are here to help.

contact a19 consulting former kifinti solutions consultants developers best practices ivanti service manager

Unique and Distinctive ITxM Authority

“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide ITSM Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).  
 
Gregor, is without doubt a unique and distinctive authority in the ITSM space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti ISM/IAM products.”

Neill Evans | Solutions Architect | DDS IT | Ivanti Business Partner