ITSM Best Practices and Latest Solutions
Over the last 2+ decades implementing HEAT IT Service Management and Ivanti Service & Asset Manager, the following implementation milestones, aka rollout milestones, or roadmap have been deeply ingrained and proven to be the ultimate success factor and project structure.
From Scope of Work to Go-Live (Rollout) there are many steps that need to be carefully planned, communicated, and enforced.
The purpose of this intense 60 minute ITxM Health Check Audit is to review your current Ivanti Neurons, Ivanti Service Manager (ITSM) and/or Ivanti Asset Manager (ITAM) system and processes to provide you with a Road Map to ITxM Excellence
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti. Any use of the software product names describes the fact that we have experience with the mentioned ITSM products and offer related consulting services in a freelance capacity.
During the ITxM Health Check Audit you will learn how to:
Success with Ivanti Service Manager is not a mystery…
It’s a SYSTEM!
See what others have to say:
“EXP had completed an Implementation of the Ivanti Service Manager and Asset Manager toolset. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential, with the latest solutions and Best Practices. As EXP was also in a transition period where our processes and workflows were being redefined, Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool.”
— Steven Morin | EXP | Helpdesk Manager
Give me just 60 minutes of your time and
Gregor Anton | a19 Consulting
I GUARANTEE I will improve your ITSM Implementation!
Only $159.00 USD
DISCLAIMER: We have never been employed by Ivanti, however, we have sub-contracted for Frontrange Business Partners and sub-contracted for Ivanti Business Partners.
Gregor, a former Kifinti Solutions Consultant, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to best practices going back over 24 years with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) products.
Providing HEAT Best Practices and now Ivanti Best Practices, since 1996, with his tried, tested, and true implementations and upgrades, Gregor now focuses on his company a19 Consulting which provides Ivanti Professional Services and Ivanti Best Practices.
Developing, streamlining, best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.
The a19 UAT Test Scripts module significantly improves your Ivanti Service Manager Implementation, Upgrades, and collaboration internally and with your Ivanti Consultant.
Gone are the days of using Excel for UAT Test Scripts, or worse, heading into darkness without UAT Test Scripts!
Long time Ivanti Consultants, Ivanti Business Partners, and Ivanti Customers alike only dream of having a simple UAT Test tool that cuts their implementation time and cost.
Lets face it, when you’re implementing Ivanti Service Manager, you want to focus on strategy and quick execution. Validation Testing is the #1 problem with most ISM Implementations, upgrades, customizations, and integrations due to a lack of UAT Test Scripts.
The #2 problem is a lack of process. With an average of over 100 test cases, you need a tool that redefines your Ivanti Service Manager Validation Process.
The #3 problem is collaboration. How do you keep your team’s morale up and focused on the key areas for testing when you don’t have a proper UAT Testing System that’s real-time, easy-to-use, and clearly defines key roles, responsibilities, and lets the Subject Matter Experts focus on their area of expertise when you don’t have a proper system?!
On top of that, you need precise, concise, timely, and relevant Test Cases and Results to make informed decisions and identify actions needed, all while keeping a bird’s eye view with relevant dashboards, analytics, FAQs, announcements, simplified ISM Change Control, and an executive summary.
“Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool, leveraging a19 Ivanti Best Practices and latest solutions. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential.” says Steven Morin, Helpdesk Manager, at EXP.
and take your UAT Testing to the next level!
Providing ITSM Consulting to Fortune 500 enterprise clients and Ivanti business partners (Avante Solutions, Kifinti Solutions, DDS IT, and others), worldwide, since 1996, we have developed an ITAM Best Practice System to complement our ITSM Best Practice System to deliver superior results by implementing simplified standard business processes and improved simplified interface that enables you to do more with less and cut implementation and consulting costs significantly.
“It takes time to develop an overnight successful Best Practices System. In our case over 2 decades of ITSM Consulting.” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) tools.
DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.
Providing ITSM Best Practices with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, and his a19 Best Practices System.
Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.
The ITAM Best Practices complement the already successful Ivanti Service Manager Best Practices System that Gregor has developed.
Hardware Asset Management features include improved Asset Scanning and Procurement Processes, an integration to Softchoice and many other Vendors, as well as Product Catalog Maintenance features. Software Asset Management also takes a front seat with Vendor integration, contract and entitlement management, and best practices to guide through Software version maintenance, to name just a few features.
“Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool, leveraging a19 Best Practices and latest solutions. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential,” says Steven Morin, Helpdesk Manager, at EXP.
The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).
“Give me just 19 minutes of your time and
Gregor Anton, Consultant since 1996 with 100+ ITxM Implementations
I GUARANTEE to improve your
ITAM Implementation“
The most important decision you need to make, to take your ITSM Implementation to the next level is contacting us. Before it’s too late. Our resources book up weeks and sometimes months ahead of time, for good reason. Join other ITSM Customers and contact us, we are here to help.
Unique and Distinctive ITxM Authority
“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide ITSM Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).
Neill Evans | Solutions Architect | DDS IT | Ivanti Business Partner
Gregor, is without doubt a unique and distinctive authority in the ITSM space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti ISM/IAM products.”