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Best Practices Ivanti Service Manager

ITxM Health Check Audit

ANNOUNCING

THE HANDS-ON, ROLL-UP YOUR SLEEVES,
LET’S GET-TO-WORK, HERE IS HOW-YOU-DO-IT,
TAKE YOUR IVANTI SERVICE MANAGER IMPLEMENTATION
TO THE NEXT-LEVEL

ITxM HEALTH CHECK AUDIT

The purpose of this intense 60 minute ITxM Health Check Audit is to review your current Ivanti Service Manager (HEAT ITSM, ISM) and/or Ivanti Asset Manager (IAM, ITAM) system and processes to provide you with a Road Map to ITxM Excellence

During the ITxM Health Check Audit you will learn how to:

  • Provide massive value with Ivanti Service Manager
  • Get extraordinary results from your Ivanti System
  • Decrease your support calls and emails
  • New and easy best practices for your Ivanti Implementation
  • Advanced workflows to streamline your Ivanti systems and processes
  • Cut your Ivanti ISM Project costs in half and double your return
  • Take your Ivanti Service Manager Implementation to the next level!
  • Plus… many more ideas, concepts, systems, and strategies

Success with Ivanti Service Manager is not a mystery…
It’s a SYSTEM!

See what others have to say:

“EXP had completed an Implementation of the Ivanti Service Manager and Asset Manager toolset. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential, with the latest solutions and Ivanti Best Practices. As EXP was also in a transition period where our processes and workflows were being redefined, Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool.”

— Steven Morin | EXP | Helpdesk Manager

Former Kifinti Solutions Consultant - gregor@kifinti.com now focusing on a19 consulting Best Practices and Ivanti Professional Services

Give me just 60 minutes of your time and
I GUARANTEE I will improve your Ivanti Implementation!

Gregor Anton | a19 Consulting

Only $159.00 USD

Why is it so inexpensive?

We are an independent consulting company going back to 1996 with HEAT IT Service Management and Ivanti Service Manager and have developed best practices systems for Ivanti Business Partners and Fortune 500 Clients for over 2 decades. This session acts as an ‘acid test’ for your company. A truly distinctive experience and one that can only be appreciated first hand.

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Ivanti Asset Manager Ivanti Service Manager Ivanti Service Manager Upgrades Software Inventory Tracking

Software Asset Management 101

Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.

Ivanti Asset Manager

Ivanti Asset Manager (IAM) is a much talked about “new” product that was released with ITxM 2018.3 and actively promoted with ITxM 2019.1.

ITxM 2019 in fact consists of Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM).

Ivanti Asset Manager has been around for a while and Ivanti Service Manager, formerly known as HEAT, has done Asset Management since its early HEAT for Windows days in the 1990’s.

Software Asset Management followed a little later with the HEAT ITSM using Software Inventory and Software Product Configuration Items (CI).

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Software Asset Management

IAM Business Objects

To someone new to ISM/IAM the SAM implementation looks like something of a “Frankenstein hodge podge”. There is a combination of Legacy, DSM, and IAM business objects, and relationships. That is by design. Upgrades from HEAT SM, DSM, and ISM to IAM vary, as do discovery tools and sources, plural, (more on that on a future post) and so do requirements as per business processes and standard operating procedures (SOP).

Getting Started with SAM

Strategy. Architecture. Processes. There really is not quick and easy way to just “install”SAM. Careful consideration, planning, and data analysis is required to determine where you are today, where you want to go, and the steps to take you there. While there are some common practices and implementation methods, every organization has variances that must be considered, carefully. What are your sources? What data are you capturing, where and how? What processes are manual versus automated. How are you tracking your licenses and entitlements today, what details, and at what level. Vendors, Manufacturers, Versions, Features, License Keys, etc. What does you procurement process look like? Alerts, renewal reminders? It’s best you start simple with data analysis, process analysis, document workflows, processes, entity relationships (ERD), and build a proof of concept, followed by a prototype to validate each step of the process.

If your Software Asset Management really is a simple slam-dunk, then all of the above steps will be very quick, but I can almost certainly guarantee you from experience that there are always variances. The devil is in the details as you say. And usually with the most complex and expensive software titles and products.

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a19 ITxM Audit
Ivanti Service & Asset Manager

Before you tackle the gargantuan task of software asset management be sure to contact a19 Consulting Professional Services and put yourself in the hot seat with the a19 Software Asset Management audit.

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Ivanti Ivanti Asset Manager Ivanti Service Manager

Ivanti Best Practices

With Ivanti Implementation experience going back to 1996, the Ivanti Best Practice System is a result of years of experience, knowledge, and proven methods.

Ivanti Professional Services

a19 Consulting has been providing Ivanti Professional Services for Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange), since 1996, and it shows!

Developed by a veteran Ivanti Consultant and Systems Developer, who has consulted for and mentored Frontrange Business Partners (Change Control, Avante Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT) alike.

Implementations around the world have benefited from the Ivanti Best Practice System

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

Lets take your Ivanti Implementation to the next level, with the latest solutions, best practices, workflow automation, integrations, and so much more!

Best Practices for almost every sector, including, but not limited to Government, Financial, Insurance, Communications, Information Technology, Energy, Utilities, Education, Retail, Manufacturing, Pharmaceutical, Medical, Aerospace, Entertainment, Food, Health Care, Transportation, Engineering.

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a19 Consulting
Ivanti Best Practices
Ivanti Professional Services
for Ivanti Service and Asset Manager (ISM/IAM)

Worldwide Since 1996

from Austria and Australia to Brussels, Calgary, Denver, Edmonton, Frankfurt, Georgia, Halifax, Italy, Kelowna, London,  Montreal, New York, Ottawa, Penticton, Quebec, Rochester, Singapore, Toronto, Utah, Vancouver, Winnipeg, Yellowknife, Zurich

Are you getting the most out of your Ivanti Implementation?

Former Kifinti Solutions consultant Gregor releases Ivanti Best Practices System for a19 consulting Ivanti Professional Services

Are you getting the most out of your
Ivanti Implementation?
You aren’t. Until you talk to me.
Guaranteed!

Give me just 19 minutes of your time and
I GUARANTEE to improve your
Ivanti Service Manager Implementation

Gregor Anton | a19 Consulting | Best Practice Systems

The most important decision you need to make to take your Ivanti Implementation to the next level is contacting us. Before it’s too late. Our resources book up weeks and sometimes months ahead of time, for good reason. Join other Ivanti Customers and Ivanti Business Partners and contact us, we are here to help.