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Apple Asset Scanning iOS Ivanti Asset Manager Ivanti Service Manager Mobile Application

a19 Asset Scanner |Apple iOS | Ivanti Service Manager | Ivanti Asset Manager | Mobile Application

Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required!
All you need is an iPhone, or iPAD. An Ivanti ITSM first!
For Android version click here.

a19 Asset Scanner | Apple iOS | Ivanti Service/Asset Manager | Mobile Application

Scanning Assets with Ivanti Service Manager just got easier!
 No clunky expensive hardware required. All you need is an iPhone or iPAD

The a19 Asset Scanner iOS Mobile Application has been designed to work with Ivanti Service Manager and Ivanti Asset Manager, with ANY Ivanti Role and can also be used with any Website
ITSM, or ITAM System that requires Barcode Scanning,
for example Asset Tags, Serial Numbers, Packing Slips, Courier Tracking Numbers

Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.

apple app store ivanti service manager ivanti asset manager HEAT ITSM best practices latest solutions mobile

No clunky expensive hardware needed. That means you do not need to purchase a handheld android only scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic. Instead you can use your iPhone or iPad camera.

Categories
Apple iOS Mobile Application Press Releases

a19 Consulting releases a19 Asset Scanner | Apple iOS Mobile Application | for Ivanti Service Manager and Ivanti Asset Manager

Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required. All you need is an iPhone, or iPAD. An Ivanti ITSM first!
For Android click here

TORONTO & SOUTH JORDAN, Utah – Nov. 9, 2020 – PRLog — a19 Consulting provides Ivanti Best Practices and Ivanti Professional Services, worldwide, in almost every sector, since 1996.

“”The a19 Asset Scanner | Apple iOS Mobile Application complements the a19 Android Mobile app and works with Ivanti Service Manager and Ivanti Asset Manager.  Gone are the days of bulky and expensive scanning devices.  Our Asset Scanners work with any Android Device, and now with any iPhone or iPAD.  On top of that, you can use our Asset Scanner with any Ivanti Role, not just the Asset Scanner Role.  This is a first for Ivanti ITSM.” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) products.

A demo of the a19 Asset Scanner mobile app can be seen here:  

Providing HEAT ITSM Best Practices and now Ivanti Best Practices, with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, his a19 Ivanti Best Practices System, and mobile applications (Android, iOS)

Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.  

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

The Android Mobile App can be downloaded from the Google Play Store,

The Apple iOS Mobile app can be downloaded from the Apple App Store

Be sure to contact a19 Consulting for more information and take your Ivanti Service Manager implementation to the next level.

GooglePlay | IvantiITSM | Android Mobile Application | Ivanti Service Manager | Ivanti Asset Manager
a19 Consulting Google Play Store
apple app store ivanti service manager ivanti asset manager HEAT ITSM best practices latest solutions mobile
a19 Consulting
Apple App Store

Categories
Android Mobile Application Press Releases

a19 Consulting releases a19 Asset Scanner | Floating Barcode Reader | Android Mobile Application | for Ivanti Service Manager and Ivanti Asset Manager

Former Kifinti Solutions Consultant publishes Android Mobile Application in the Google Play Store to make Barcode Asset Scanning with Ivanti Service Manager easier than ever. No special hardware is needed, and the a19 Asset Scanner works with any Android Device with a camera, and with ANY Ivanti Role, not just the Asset Scanner Role.

TORONTO & SOUTH JORDAN, Utah – Nov. 9, 2020 – PRLog — a19 Consulting provides Ivanti Best Practices and Ivanti Professional Services, worldwide, in almost every sector, since 1996.

“The a19 Asset Scanner | Floating Barcode Reader | Android Mobile Application works not only with Ivanti Service Manager and Ivanti Asset Manager; our Asset Scanner works with any mobile app including mobile browsers and does not require bulky and expensive scanning devices.  Our Asset Scanner works with any Android Device that has a Camera.  On top of that, you can use our Asset Scanner with any Ivanti Role, not just the Asset Scanner Role,” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) products.

A demo of the a19 Asset Scanner mobile app can be seen here:  https://youtu.be/6lYHtsGffE0

Providing HEAT ITSM Best Practices and now Ivanti Best Practices, with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, his a19 Ivanti Best Practices System, and mobile applications (Android, iOS)

Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.  More about Gregor at https://youtu.be/kR9UgRYyc1c

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

The Android Mobile App can be downloaded from the Google Play Store, volume and site licenses are available upon request.

The iOS version will follow soon.

Be sure to contact a19 Consulting for more information and take your Ivanti Service Manager implementation to the next level.  http://ivanti.bestpractice.systems

GooglePlay | IvantiITSM | Android Mobile Application | Ivanti Service Manager | Ivanti Asset Manager
a19 Consulting Google Play Store
apple app store ivanti service manager ivanti asset manager HEAT ITSM best practices latest solutions mobile
Now also available in the Apple App Store
Categories
Android Asset Scanning Ivanti Asset Manager Ivanti Service Manager Mobile Application

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application

Works with any Android mobile device (phone/tablet) that has a camera.

Floating button can be used anywhere in android, no matter what mobile browser or app you have open. Whether it’s the Ivanti Service Manager Android Mobile App, the Ivanti Asset Manager Mobile App, any mobile browser logged into Ivanti Service Manager, or any Android App.

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application    Works with any #Android mobile device (phone/tablet) that has a camera.       Floating button can be used anywhere in android, no matter what mobile browser or app you have open.  Whether it's the #IvantiServiceManager #AndroidMobileApp, the #IvantiAssetManager Mobile App, any #mobilebrowser, or any #androidapp    Watch this demo with #IvantiAssetScanner and the #a19AssetScanningWizard for #AssetScans and #PackingSlipScans      Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.       No special hardware needed.  That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic.  Instead you can use your phone or tablet camera.    But wait, there is more.  #iOS #iPhone and #iPAD mobile app is coming soon!      Contact me for site or volume licensing

Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.

No special hardware needed. That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic. Instead you can use your phone or tablet camera.

a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Ivanti Asset Manager | Android Mobile Application    Works with any #Android mobile device (phone/tablet) that has a camera.       Floating button can be used anywhere in android, no matter what mobile browser or app you have open.  Whether it's the #IvantiServiceManager #AndroidMobileApp, the #IvantiAssetManager Mobile App, any #mobilebrowser, or any #androidapp    Watch this demo with #IvantiAssetScanner and the #a19AssetScanningWizard for #AssetScans and #PackingSlipScans      Works with any Ivanti Roles. Service Desk Analyst, Service Desk Manager, Self Service, etc. and of course the Asset Scanner role.       No special hardware needed.  That means you do not need to purchase a handheld android scanner ($500.00+) and deal with a clumsy bulky handheld scanner that is a little archaic.  Instead you can use your phone or tablet camera.    But wait, there is more.  #iOS #iPhone and #iPAD mobile app is coming soon!      Contact me for site or volume licensing

But wait, there is more. iOS, iPhone, and iPad mobile app is coming soon!

Contact us for site or volume licensing

Categories
Mobile Application

Mobile Applications

Be sure to check out our Mobile Applications for iOS and Android

The goal of the a19 Mobile Applications is to share Best Practices, Latest Solutions, and Tips & Tricks, for HEAT IT Service Management (Ivanti ITSM), Ivanti Service Manager and Ivanti Asset Manager

Ivanti Android Mobile App | Ivanti Best Practices
Ivanti iOS Mobile App | Ivanti Best Practices

Press Releases for Android and iOS Mobile Apps can be found here

Contact us with suggestions or if you would would us to build an iOS or Android mobile application for you!

Categories
iOS Mobile Application Press Releases

Former Kifinti Solutions Consultant releases a19 Best Practices iOS App

The a19 Best Practices iOS App offers Ivanti Service Manager and Ivanti Asset Manager Best Practices, Latest Solutions, Tips & Tricks

TORONTO – Oct. 19, 2020 – PRLog — a19 Consulting provides Ivanti Best Practices and Ivanti Professional Services, worldwide, in almost every sector, since 1996.

The a19 Best Practice Systems iOS Mobile Application complements the Android Mobile Application and offers best practices, latest solutions, tips & tricks for your Ivanti Service Manager Implementation” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) products.

Providing HEAT ITSM Best Practices and now Ivanti Best Practices, with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, and his a19 Ivanti Best Practices Systems.

Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.  More about Gregor at https://youtu.be/kR9UgRYyc1c

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

The iOS App can be downloaded at http://ios.a19consulting.com or in the Apple App Store

The Android Mobile application can be downloaded at http://apk.a19consulting.com or in the Google Play Store

apple app store ivanti service manager ivanti asset manager HEAT ITSM best practices latest solutions mobile
GooglePlay | IvantiITSM | Android Mobile Application | Ivanti Service Manager | Ivanti Asset Manager
a19 Consulting Google Play Store

Categories
Android Mobile Application Press Releases

Former Kifinti Solutions Consultant releases a19 Best Practices Android Mobile App

The a19 Best Practices Android Mobile Application offers Ivanti Service Manager and Ivanti Asset Manager Best Practices, Latest Solutions, Tips & Tricks

TORONTO – Oct. 13, 2020 – PRLog — a19 Consulting provides Ivanti Best Practices and Ivanti Professional Services, worldwide, in almost every sector, since 1996.

The a19 Best Practice Systems Android Mobile Application offers best practices, latest solutions, tips & tricks for your Ivanti Service Manager Implementation” says Gregor Anton, a former Kifinti Solutions Consultant, and unique and distinctive authority in the Enterprise Service Management space with his consulting and development experience and extensive insight to best practices going back to 1996 with the HEAT and now Ivanti Service Manager (ISM) and Ivanti Asset Manager (IAM) products.

Providing HEAT ITSM Best Practices and now Ivanti Best Practices, with his tried, tested, and true implementations, and upgrades, Gregor now focuses on his company, a19 Consulting, and his a19 Ivanti Best Practices System.

Gregor has been developing, streamlining, and implementing best practices and latest solutions for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.  More about Gregor at https://youtu.be/kR9UgRYyc1c

The ITxM Space (ITSM, IT Service Management, ITAM, IT Asset Management) has never been more exciting, as is the transformation to ESM (Enterprise Service Management).

The Android Mobile application can be downloaded at http://apk.a19consulting.com or in the Google Play Store

GooglePlay | IvantiITSM | Android Mobile Application | Ivanti Service Manager | Ivanti Asset Manager
a19 Consulting Google Play Store
Categories
Best Practices Ivanti

Implementation Milestones

Over the last 2+ decades implementing HEAT IT Service Management and Ivanti Service & Asset Manager, the following implementation milestones, aka rollout milestones, or roadmap have been deeply ingrained and proven to be the ultimate success factor and project structure.

From Scope of Work to Go-Live (Rollout) there are many steps that need to be carefully planned, communicated, and enforced.

Categories
Ivanti Best Practices

What is Regression Testing?

Regression testing refers to testing of existing functionality to ensure that recent changes do not adversely affect existing features. 

For example, when implementing Asset Management, the existing Incident functionality is tested to test use cases such as creating an incident, creating a task, updating incidents, closing tasks, incidents, etc

In addition to UAT Test Scripts, you will want to do a comparison of existing workspaces, existing functionality, and existing features, to ensure existing functionality has not been impacted.

Ivanti Best Practice:  If you want to run Ivanti Service Manager UAT and PROD tenants side by side, you need to use a different browsers (not just different tab), as otherwise the browser cache may become corrupted or cause issues.  So for example you can use Google Chrome for UAT and Internet Explorer for PROD.

For more information about the a19 Ivanti Best Practice System be sure to contact us!

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Ivanti Best Practices

Ivanti Best Practices: UAT

When it comes to Ivanti Best Practices there is no better source than that of a seasoned Consultant with the voice of experience of years of Ivanti Professional Services, Ivanti Implementations, Upgrades, with Ivanti Service Manager (powered by HEAT IT Service Management) and Ivanti Asset Manager.

One of the most crucial steps in System Development Life Cycle (SDLC) is User Acceptance Testing (UAT), a type of system and business objective validation, performed by the end users, and business objective sign off by the project owner; not to be confused with System Testing which is performed by the Ivanti Developer and/or ISM Administrator

Many Ivanti Service Manager implementations fall short when it comes to proper UAT Testing, be it due to a lack of resources, time, or budget, but more often than not due to a shortcoming of proper UAT Action Plan, UAT Test Cases and Scripts and a lack of Best Practices, Strategy, Coordination, and Planning.

Today we shall focus on Ivanti Best Practices for UAT.

UAT Best Practices

  • Daily Stand-Up Calls coordinated by the decision maker and UAT Test Lead with the UAT Test Team
    • Review of UAT Decision Tree
    • Review Test Results, questions, unexpected behaviour, workarounds, tester comments
    • Review Reference Data to-do list for PROD
    • Identify key areas for training (bullet points) 
    • Test Case Maintenance – identify new test cases or changes needed to existing test cases
    • Daily Email Summary to the ISM Consultant, bullet points, of areas that need to be addressed, identifying “show-stoppers” and “must-haves”, “questions”
  • Scribe – Appoint a person to take meeting notes, and keep track of any “nice-to-haves”, “parking lot items”, “knowledge articles” needed.  Typically this function falls on the Knowledge Manager/Trainer.
  • Weekly Calls with ISM Consultant to review the progress, test results, and discuss UAT remediation scope.
  • Focus on Job Functions, not features, not enhancements, not future phases. 
  • No Bug Hunts – The point of UAT is not to find bugs.  It’s to ensure day-to-day functions can be carried out and the steps for those job functions are documented for training purposes.   Any unexpected behaviour can be recorded in tester comments.
  • Keep it Simple – Focus on test cases at hand.  If there are any issues, make sure to record the reference #, 1 or 2 screenshots, bullet point tester comments, no need for long novels with pages of screenshots.  

For more information and to reserve your a19 Consulting – Ivanti Best Practice System Implementation be sure to contact us!