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Ivanti Cloud Status Page

Post author By Ivanti Neurons Consultant
Post date 2021-02-07
1 Comment on Ivanti Cloud Status Page

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Ivanti Cloud Status Page

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Why the Future of the Employee Experience at Work Hinges on IT 2022-06-23
As the world enters the post-pandemic era, employers and IT teams face a variety of new challenges. Some should be high on the long-term priority list. Others need to be addressed immediately. Here’s a snapshot of what we’re facing: The new Everywhere Workplace demands that employees have an engaging, positive, productive experience with the technology […]
Robert Grazioli
A Toolkit for K-12 Asset Security 2022-06-16
If you’re responsible for implementing or supporting the digital infrastructure for a K-12 school or school district, no one needs to tell you how much things have changed in recent years. Unlike most, you had the advantage of knowing that the change was on its way. You may have even spent a fair amount of […]
Phil Bowermaster
June Patch Tuesday 2022 2022-06-14
June Patch Tuesday is here, and we’ve now reached the midway point of 2022. It’s been and up and down six months so far with a wide swing in the number of vulnerabilities Microsoft has been addressing each month. We started off with 85 CVEs addressed in Windows 10 in January, dropped to a low […]
Todd Schell
It’s Time for Digital Privacy and Safety to Be a Government Priority 2022-06-10
In the US, a massive percentage of the spend on cybersecurity is spent securing the federal government itself and on securing the largest enterprises. That’s an important investment. It’s also wildly unbalanced, and has terrifying implications for all of us. Digital privacy and safety are becoming a new economic gulf, widening the distance between those […]
Srinivas Mukkamala
Ivanti Named a Leader in the Omdia Universe 2022-2023 Enterprise Service Management Report 2022-06-09
We’re delighted to share that Ivanti has been named a leader in the Omdia Universe Enterprise Service Management (ESM) Report for 2022-2023. Omdia’s annual report aims to evaluate high-quality ESM solutions available in the market to support both IT and business leaders in selecting the right ESM platform that best meets their needs and long-term goals. […]
Loren de la Cruz
48,285+ Vulnerabilities Beyond the NVD: An Ivanti Research Update 2022-06-06
Organizations cannot rely on a single source of data on which to base their entire cybersecurity strategy – particularly their vulnerability management programs. Case in point: The National Vulnerability Database, or NVD. This publicly available database of known vulnerabilities covers an enormous array of all the different vulnerabilities that currently affect applications, software and hardware […]
Abhinav Tiwari
Why Enterprises Need to Prepare for Russian Cyberattacks – and Four Ways to Do It 2022-06-03
The invasion of Ukraine has been difficult to watch, and unimaginable to live through. While the primary global focus is, as it should be, on peace and safety, it’s also critical for enterprises to prepare for the likely inevitable Russian cyberattacks. Why? Russia’s offense strategy includes both cyber and kinetic warfare. Before the ground offensive started, […]
Edwin Cowart
Ivanti Sessions You Shouldn’t Miss at Gartner Security & Risk Management Summit 2022 2022-06-02
Ivanti will be exhibiting at Gartner Security & Risk Management Summit 2022 from June 7-10 in National Harbor, MD. We are excited to offer attendees a slate of exciting presentations directly in our booth (#733) at the event. These sessions offer event attendees the opportunity to learn about the state of the cybersecurity landscape, Ivanti’s product portfolio […]
Ivanti
RSA Is Here – and the Stakes Are Higher Than Ever 2022-06-01
We’re gearing up for this year’s RSA Conference, and we couldn’t be more excited. After being fully virtual last year, this year’s conference is hybrid, with on-site activities in San Francisco plus a digital component. That structure just happens to fit perfectly into our Everywhere Workplace mindset, and we’re looking forward to helping leaders navigate […]
Introducing Ivanti Everyone: Renewed Focus on Diversity, Equity, Inclusion & Belonging 2022-06-01
Fostering and supporting a diverse and inclusive workforce has always been a priority for me throughout my career. Shortly after I took over at Ivanti as CEO, I pulled together a taskforce to look at our diversity, equity, inclusion and belonging (DEIB) policy and make sure it truly represented who we are as Ivanti. Our […]
Jeff Abbott
Ivanti Product Update - May 2022 2022-05-31
Product updates and releases covered in this newsletter: Security Extended Products Group SECURITY Visit Ivanti At June Security Events Ivanti will be exhibiting at two upcoming security events: the RSA Conference (June 6-9) and the Gartner Security & Risk Management Summit (June 7-10). Stop by our booths – #4236 at RSA and #733 at Gartner […]
Ivanti Has Earned A Spot In G2's Top 50 IT Management Products 2022-05-23
We’re thrilled to announce that Ivanti Neurons is the recipient of the “Top 50 IT Management Products for 2022” award by G2 users. The annual Best Software awards list is curated to rank the most renowned software companies and products globally to help aid users in their buying decisions. We are truly honored to receive […]
Daren Goeson
New 2022 Report: Alarming Ransomware Trend Shows No Sign of Reversing 2022-05-18
It’s no secret that ransomware threats skyrocketed – in both volume and boldness – during the pandemic. Threat actors capitalized on the sudden transition to remote work and the resulting lapses in security. Now that the working world is beginning to settle into a permanent Everywhere Workplace, you might think the ransomware trend would begin […]
Srinivas Mukkamala
May Patch Tuesday 2022 2022-05-10
May Patch Tuesday is upon us and there is a lot more than the monthly updates to be aware of. Windows 10 and Server editions have three end-of-life events this month, Internet Explorer 11 desktop application is only a month away from its end-of-life, Exchange Server 2019 shifts to two cumulative updates per year, and the […]
Chris Goettl
What Is DevSecOps? How Great Developers Shift Left for Security 2022-05-05
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David Pickering
Wearables Are Hot! And Zebra's WS50 Is No Exception with Velocity 2022-05-04
A new generation of wearable computers has entered the market. These new devices are the result of technology convergence, which is the tendency for technologies that were originally unrelated to become more closely integrated and even unified as they advance. The first wearable computing systems were introduced 20 years ago and are commonplace in warehouse and […]
Tejal Ranjan
What's New in Ivanti Neurons for Mobile Device Management? 2022-05-02
The latest release of Ivanti Neurons for MDM includes enhancements for managing COSU devices and transitioning to cloud-based device management. Provide extra security and support for your Android COSU devices Corporate-owned single-use (COSU) devices are dedicated for a single use, and Android Enterprise's capabilities can help configure those devices to best serve that purpose. Use cases for […]
Kate Kim
What's New in Neurons for Secure Access 22.1.3? 2022-04-29
We are proud to announce the release of version 22.1.3 of Neurons for Secure Access. New for this version, we have added the following features. Configuration authoring Centrally create and store common configurations for your Ivanti Connect Secure gateways. Configurations stored in nSA allow you to easily “lift and shift” common configurations from one gateway […]
Nathan McClean
Happy Administrative Professionals' Day to Ivanti Executive Partners 2022-04-27
Today I send a heartfelt thanks to all Ivanti Executive Partners on Administrative Professionals' Day. Upon becoming CEO, I realized quickly that the employees that we then called “Executive Assistants” held much more importance than their title described. It was important for me to change the role to “Executive Partners” to accurately describe just how […]
Jeff Abbott

Do you really need a Project Manager for your Ivanti Neurons for ITSM/ITAM Implementation? 2022-05-18
Short Answer is NO, you don't need a project manager. In fact, one of the most common mistakes made by companies implementing Ivanti Neurons for ITSM/ITAM aka Ivanti Service Manager (HEAT) is to assign a Project Manager. https://ivantiservicemanagerconsultant.wordpress.com/?p=2425 Don't get me wrong, there are many great project managers out there and there is a need […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
What makes a great Ivanti HEAT Neurons Administrator/Developer/Consultant? 2022-04-07
One of the most common Ivanti HEAT Neurons Implementation challenges identified by clients is "Admin Training". What seems like an easy quick fix is actually more complicated. It takes more than just Ivanti Training Academy access, Ivanti Business Partner training, and guidance from a seasoned professional. With 26+ years Ivanti HEAT Experience and 100+ […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Ivanti Developer or Consultant? 2022-02-19
There is a very important distinction between Ivanti HEAT ITSM Developers, Consultants, and Architects, and of course there are Ivanti Freelancers too. You also need to evaluate competency vs skill and number of years experience and Ivanti HEAT Implementations. Be sure to tune in to my Ivanti HEAT Neurons Podcast or read my blog article […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Is Ivanti a Professional Services Provider? 2022-01-18
Ivanti is an IT powerhouse and supply software systems that require professional services. That is not the same as a professional service provider. Ivanti is in the sales business straight and simple. This should matter to you. Tune in to find out why! Blog.a19Consulting.com Most if not all Ivanti Professional Services that are delivered today, […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
About your Ivanti HEAT Podcaster 2022-01-05
If you have any Ivanti Podcast Topics or Questions you'd like me to cover please contact me at http://podcast.a19consulting.com/ Meet your Podcaster Providing HEAT Best Practices and now Ivanti Best Practices, for Ivanti Service Manager, and Ivanti Asset Manager, since 1996, with tried, tested and true implementations and upgrades. Worldwide in the UK, Europe, Australia, […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Ivanti Dashboard Reporting & Christmas Lights 2021-12-01
Jingle bells, jingle bells.. WAIT, say what? Christmas Lights? What do Christmas Lights have to do with Ivanti HEAT Neurons?? EVERYTHING!!! https://itchronicles.com/business-metrics/itsm-esm-christmas-lights/ If your dashboards aren't lighting up like a Christmas tree, and yes I mean green for good and red for bad, for your KPIs and Metrics, including Hours of Operation Calculations, Averages, Percentages, […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Software Asset Management 101 2021-11-19
Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. Sounds great, but where do you start? And what tools are available in Ivanti Service & Asset Manager? Based on my Ivanti HEAT ISM Blog Post at blog.a19consulting.com Do you have an Ivanti Podcast […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
What is IT Asset Management (ITAM)? 2021-10-19
In this Podcast, based on the Ivanti ITSM Blog Post of the same title, we will be covering the history of ITAM, how ITAM has evolved in the last couple years, and what you need to know. Be sure to take your ITAM Implementation to the Next Level and contact a19 Consulting for a FREE […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Lessons learnt from Dragons' Den UK and Shark Tank Australia 2021-10-01
I started watching Dragons' Den in Canada and then the US version of Shark Tank. When I ran out of episodes to watch I tuned in to Dragons' Den UK (The Original) as well as the Shark Tank Australia Spin Off. Another German Spin Off that I tend to watch is "Die Höhle der Löwen" […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Password Resets – Incident or Service Request? (Re-recorded Sep 24) 2021-09-16
Incidents (Break/Fix) and Service Requests (New/Change to Service) are often long debated by companies new to ITSM (IT Service Management). Password Reset Requests do not make the differentiation any easier. Are they a break/fix or service request? Can Password Resets even be logged by a user? Of course! There are many passwords besides your Single […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Typical Ivanti Implementation Timeframe 2021-09-07
This question came in through my Podcast Question/Topic Form from Andre in Frankfurt, Germany. What is the typical Ivanti Implementation Timeframe? Ivanti Service Manager (HEAT ISM) Implementations really vary based on business requirements. There is no quick silver bullet or cookie-cutter Scope of Work, and Estimates can vary greatly between Ivanti Business Partners, and independent […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
SLAs red headed step child 2021-08-25
When it comes to Service Level Agreements (SLAs) there is one important configuration that's overlooked or forgotten. Holidays and Exceptions You've likely seen me post Holiday message on Instagram for the US, Canada, UK, Australia, Europe, Singapore, etc. Make no mistake about it, Holidays are important. Your SLA clock is likely ticking away when Incident, […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Ivanti Cloud Status Updates & Maintenance Notifications 2021-08-03
Ivanti Cloud Status Updates consist of important Maintenance Notifications and Operational Status Updates for Ivanti Neurons, Ivanti Service Manager, and Ivanti Asset Manager Cloud Platforms. The Ivanti Status Cloud Page is a great way of staying on top of notifications. Only snag is that there isn't an easy way to see landscape specific updates for your Data Centre. For Ivanti Maintenance Notifications […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
What is the difference between an Incident, Problem, Service Request, and Change Requests? 2021-07-29
In this podcast Gregor covers the differences between Incident, Problem, Service Request, and Change Requests from a perspective of ITIL definition, helpdesk implementation, Ivanti Service Manager architecture, perception, and reporting. This podcast is based on the blog post found here https://ivantiservicemanagerconsultant.wordpress.com/2021/02/23/what-is-the-difference-between-an-incident-problem-and-service-request/ and was expanded to include Change Requests which are a topic of their own. […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
UAT Test Script Case Examples 2021-07-07
One of the biggest issues with writing UAT (User Acceptance Testing) test cases, is knowing where to start and insisting on building your test script around the software. The fact is, you do not need access to Ivanti Service Manager (ISM, powered by HEAT IT Service Management) and it is actually encouraged not to use […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Who owns UAT Test Scripts 2021-06-17
This Ivanti Service Manager (HEAT ISM) Podcast Episode clears up some misconceptions about UAT Test Scripts and is based on my blog post from February 18, 2021 which you can visit at https://ivantiservicemanagerconsultant.wordpress.com/2021/02/18/who-owns-uat-test-scripts/
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Ivanti Neurons Tenants - Holy Trinity 2021-06-08
On-Premise (Self hosted) and Cloud Ivanti Neurons, Ivanti Service Manager (ITSM), and Ivanti Asset Manager (ITAM) customers have 3 tenants (environments) that I like to call the "Holy Trinity". https://blog.a19consulting.com STG - Stage Environment for Development and System Testing by the Ivanti Consultant / Administrator only UAT - User Acceptance Testing Environment for End User […]
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Email Summaries 2021-06-01
It is no secret that I strongly believe Email is a productivity tool from the last century and recommend against enabling one-off email notifications unless absolutely necessary. A much better way and extremely advanced configuration is to create email summaries. Do you have an Ivanti Podcast Topic or Question? Submit it at podcast.a19consulting.com
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide
Ivanti Neurons Update 2021-05-28
Ivanti Neurons is the latest name change and rebranding of Ivanti’s Product Line. What was launched as a separate product, “Ivanti Neurons”, and replaced Ivanti Cloud, now has become the new name for the Ivanti Products for ITSM, ITAM, UEM, etc. You could call it a “shift left name change”. for more information visit neurons.a19consulting.com
Ivanti Service Manager (HEAT) Consultant & Developer | Since 1996 | Worldwide

Service Manager 2022.2 Upgrade - NVC PRD 2022-07-31
THIS IS A SCHEDULED EVENT Jul 31, 03:30 - 07:30 UTCJun 22, 10:11 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 31, 2022 03:30 UTCEnd Date/Time: July 31, 2022 07:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - NVF PRD 2022-07-30
THIS IS A SCHEDULED EVENT Jul 30, 02:30 - 06:30 UTCJun 22, 10:07 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 30, 2022 02:30 UTCEnd Date/Time: July 30, 2022 06:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - NVZ PRD 2022-07-23
THIS IS A SCHEDULED EVENT Jul 23, 03:30 - 07:30 UTCJun 22, 09:19 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 23, 2022 03:30 UTCEnd Date/Time: July 23, 2022 07:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - LDZ PRD 2022-07-22
THIS IS A SCHEDULED EVENT Jul 22, 21:00 UTC - Jul 23, 01:00 UTCJun 22, 09:21 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 22, 2022 21:00 UTCEnd Date/Time: July 23, 2022 01:00 […]
Service Manager 2022.2 Upgrade - NVC STG 2022-07-21
THIS IS A SCHEDULED EVENT Jul 21, 06:30 - 10:30 UTCJun 22, 10:10 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVC STG.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 21, 2022 06:30 UTCEnd Date/Time: July 21, 2022 10:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - NVF STG 2022-07-19
THIS IS A SCHEDULED EVENT Jul 19, 06:30 - 10:30 UTCJun 22, 10:03 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVF STGImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 19, 2022 06:30 UTCEnd Date/Time: July 19, 2022 10:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - TTZ PRD 2022-07-16
THIS IS A SCHEDULED EVENT Jul 16, 03:30 - 07:30 UTCJun 22, 09:26 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in TTZ PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 16, 2022 03:30 UTCEnd Date/Time: July 16, 2022 07:30 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - IRW PRD 2022-07-15
THIS IS A SCHEDULED EVENT Jul 15, 21:00 UTC - Jul 16, 01:00 UTCJun 22, 09:15 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in IRW PRD.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 15, 2022 21:00 UTCEnd Date/Time: July 16, 2022 01:00 […]
Service Manager 2022.2 Upgrade - LDZ STG 2022-07-14
THIS IS A SCHEDULED EVENT Jul 14, 02:00 - 06:00 UTCJun 22, 09:11 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in LDZ STG.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 14, 2022 02:00 UTCEnd Date/Time: June 14, 2022 06:00 UTCProduct/Release DocumentationIvanti Service […]
Service Manager 2022.2 Upgrade - NVZ STG 2022-07-13
THIS IS A SCHEDULED EVENT Jul 13, 05:30 - 09:30 UTCJun 22, 09:06 UTCScheduled - Ivanti will be performing maintenance on your Ivanti Service Manager tenant hosted in NVZ STG.ImpactDuring the maintenance window, all tenants will be offline and unavailable.Maintenance WindowStart Date/Time: July 13, 2022 05:30 UTCEnd Date/Time: June 13, 2022 09:30 UTCProduct/Release DocumentationIvanti Service […]